1. What are your earrings made from?
Our earring designs are handcrafted using FSC-certified materials, meaning the material comes from responsibly managed forests. They are layered and shaped to create durable, lightweight, and unique jewellery.
2. Are the earrings fragile?
We use a non-toxic sealant that makes them durable, so you can enjoy eco-friendly jewellery without compromise.
3. Are the earrings water-resistant?
Our earrings are not fully water-resistant but we do use a sealant that keeps them durable and helps to repel water.
4. How do I take care of my earrings?
To keep your earrings or necklace looking its best, please remove before showering, swimming, bathing, or sleeping. Store in a dry place when not in use.
5. Are your earrings eco-friendly?
Yes! Unlike traditional jewellery made from polymer clay, resin, or plastic beads, our earrings are crafted from FSC-certified materials, a biodegradable and sustainable alternative. By choosing these earrings, you're making a more environmentally conscious fashion choice.
6. Will the earrings lose their shape over time?
With proper care, your earrings will hold their shape beautifully. They are made with layers for added structure, but like all handmade items, they should be handled with care.
7. How lightweight are the earrings?
Extremely! One of the biggest benefits of our jewellery is how feather-light it is. You get bold, statement designs without the heaviness of traditional materials.
8. How do you package your earrings?
We use eco-friendly packaging, keeping waste to a minimum. Your earrings will arrive in sustainable recyclable materials that reflect our commitment to reducing plastic waste.
9. Do you do refunds/exchanges?
Due to hygeine reasons, we do not offer refunds or exchanges for purchases.
10. Are the earrings suitable for sensitive ears?
We use sterling silver 925 or gold plated 18k sterling silver french hooks and chains that are nickel-free. You can wear them with confidence, knowing they won’t irritate your ears.
11. How long will it take to receive my order?
Each pair of earrings is made to order, which typically takes 1-3 days. Once your order is ready, it will be shipped via Royal Mail 48hr tracked service, with deliveries made on weekdays.